Contact & Support
We’re a small team and read every message.
Email: support@winrec.online
Typical response time: within 1–2 business days.
What we can help with
- Billing, subscription, cancellation, and refund questions
- Trouble installing or using the WinRec extension
- Issues generating a critique or downloading a report
- Account, privacy, and data deletion requests
- Feedback and feature requests
For faster help
When you email us, please include the email you sign in with, your plan (free or Pro), and a short description of what happened (and a screenshot if relevant). For billing issues, include the payment reference from your Razorpay receipt.
Business details
Simarahitam Technologies Pvt. Ltd.
Registered office: Unit 101, Oxford Towers, 139, HAL Old Airport Rd,
Kodihalli, H.A.L II Stage, Bangalore North, Karnataka, India – 560008
Email: support@winrec.online
Managing your subscription
You can cancel anytime — see the Refunds & Cancellation Policy. To cancel or change your plan, email us from your account address and we’ll take care of it.